Director of Spa

Company: Accor Hotels
Location: Lincoln
Posted on: April 1, 2025

Job Description:

• Job Schedule: Temps Complet
• Job Type: CDI
• Brands: SOFITEL
• Job Category: Spa & LoisirsLocation: Sofitel Dubai The Palm, Dubai, United Arab EmiratesReference: REF46109SDirector of SpaRegion: Luxury & LifestyleDiscover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nestled on the East Crescent of the renowned Palm Jumeirah. The resort offers a tropical and relaxing sanctuary, only a short distance away from the vibrant metropolis of Dubai. With touches of French elegance throughout the resort, we invite guests to enjoy an environment where life lives and indulge in excellence.The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, Fitness Centre, Kids Club, and offers a variety of dining options with 7 restaurants, 5 bars, and lounges.Job Description
  • OVERSEE AND MONITOR DAILY SPA OPERATIONS
    • Lead Spa team to maximize treatment bookings and yield management.
    • Facility walk-through to ensure that standards are met.
    • Ensure adherence to department and facility policies.
    • Establish professional business relationships with all vendors and increase Spa product inventories.
    • Oversee the Spa renovation project and reopening.
    • Lead the team on a Heartist approach to personalizing the guest experience at the Spa.
    • DRIVE SPA REVENUE AND COST CONTROL
      • Direct operations of facility, including short and long-range strategic planning to ensure cost-effective and efficient Spa operations.
      • Lead in the implementation of a 12-month marketing plan.
      • Identify new business and marketing opportunities.
      • Assist in the implementation of a 12-month public relations program (calendar of events, media, etc.).
      • Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required.
      • Promote and sell customized Spa programs to conference groups as required.
      • Meet with group meeting planners to sell Spa facility and programs as required.
      • Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility.
      • Approve payroll hours and hotel administered service charges/gratuity reports.
      • Review/approve purchase requisitions.
      • Prepare operations and capital improvement budget preparation.
      • Review expenditures to ensure they are kept within operating budgets.
      • Review/approve all invoices before payment.
      • Review remuneration of salaried colleagues and independent contractors.
      • Control the cost of goods purchased, services supplied, and labor necessary to the sales and production of our products and services.
      • MANAGEMENT AND LEADERSHIP OF THE SPA TEAM
        • Recruit, train, develop, and motivate members of the Spa team.
        • Ensure the establishment and execution of all departmental goals.
        • Ensure all safety practices of Willow Stream are adhered to by the entire Spa team.
        • Conduct discussions/performance reviews with Spa team.
        • INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM
          • Act as a spokesperson for the Spa and the Brand.
          • Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance.
          • Provide a level of Safety & Security for all guests/members.
          • Develop own knowledge and skills to grow as a business partner and leader.QualificationsRequirements:
            • Bachelor's Degree (Business Administration) is an asset.
            • Minimum of 5 years' experience in a management position in a large volume spa.
            • Experience in the hospitality industry in a luxury property.
            • Strong business acumen and ability to develop business.
            • Desire to provide phenomenal guest experiences.
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Keywords: Accor Hotels, Lincoln , Director of Spa, Executive , Lincoln, Nebraska